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#eef2ff}.conv-info{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.conv-atendente{color:#475569;letter-spacing:.01em;white-space:nowrap;text-overflow:ellipsis;background:#eef2f7;border-radius:6px;align-self:flex-start;max-width:100%;margin-bottom:1px;padding:1px 8px;font-size:10.5px;font-weight:700;overflow:hidden}.conv-name{color:#0f172a;white-space:nowrap;text-overflow:ellipsis;font-size:14.5px;font-weight:600;overflow:hidden}.conv-preview{color:#64748b;white-space:nowrap;text-overflow:ellipsis;font-size:12.5px;overflow:hidden}.conv-right{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:6px;display:flex}.conv-status{white-space:nowrap;color:#1d4ed8;background:#eff6ff;border-radius:999px;align-items:center;gap:3px;padding:2px 9px;font-size:11px;font-weight:600;display:inline-flex}.conv-status.ok{color:#166534;background:#dcfce7}.conv-status.gray{color:#64748b;background:#f1f5f9}.conv-status.warn{color:#92400e;background:#fef3c7}.conv-time{color:#94a3b8;white-space:nowrap;font-size:11px}.chm-topo{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.chm-tabs{flex-wrap:wrap;gap:6px;display:flex}.chm-tab{border:1px solid var(--line);color:#475569;cursor:pointer;background:#fff;border-radius:999px;align-items:center;gap:6px;padding:7px 14px;font-size:13.5px;font-weight:600;display:inline-flex}.chm-tab.on{background:var(--brand,#2563eb);border-color:var(--brand,#2563eb);color:#fff}.chm-tab.on .conv-n{color:#fff;background:#ffffff40}.chm-busca{border:1px solid var(--line);border-radius:10px;width:240px;max-width:44vw;padding:8px 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(width<=900px){.conv-grid{grid-template-columns:1fr}}.conv-btn-ico.ativo{border-color:var(--brand,#2563eb);color:var(--brand,#2563eb);background:#eff6ff}.conv-pop{border:1px solid var(--line);width:340px;max-width:92vw;box-shadow:var(--shadow-lg);z-index:1200;background:#fff;border-radius:12px;padding:14px;position:absolute;top:calc(100% + 6px);left:0}.conv-pop-cab{justify-content:space-between;align-items:center;margin-bottom:6px;display:flex}.conv-x{cursor:pointer;color:#94a3b8;background:0 0;border:none;font-size:20px;line-height:1}.conv-lbl{color:#475569;margin:10px 0 4px;font-size:12px;font-weight:600;display:block}.conv-pop select,.conv-inp{border:1px solid var(--line);background:#fff;border-radius:8px;width:100%;min-width:0;padding:8px 10px;font-size:14px}.conv-mini{color:#94a3b8;margin-bottom:2px;font-size:11px;display:block}.conv-pop-ordem{width:260px;padding:6px}.conv-grp{text-transform:uppercase;letter-spacing:.04em;color:#94a3b8;padding:8px 10px 4px;font-size:11px}.conv-op{text-align:left;cursor:pointer;color:#0f172a;background:0 0;border:none;border-radius:8px;width:100%;padding:9px 12px;font-size:14px;display:block}.conv-op:hover{background:#f1f5f9}.conv-op.on{color:#1e3a8a;background:#eef2ff;font-weight:600}.conv-nova-btn{margin-left:6px;color:var(--brand,#2563eb)!important}.conv-nova-num{border:1px solid var(--line);background:#f8fafc;border-radius:8px;margin-top:14px;padding:10px 12px;font-size:14px}.conv-detalhe{flex-direction:column;min-width:0;display:flex}.conv-ab{flex-direction:column;min-width:0;height:100%;min-height:0;display:flex}.conv-ab-cab{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:12px;padding:13px 16px;display:flex}.conv-ab-id small{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.conv-ab-id{flex-direction:column;flex:1;min-width:0;display:flex}.conv-ab-id b{white-space:nowrap;text-overflow:ellipsis;color:#0f172a;font-size:15px;overflow:hidden}.conv-ab-id small{color:#64748b;font-size:12px}.conv-ab-acoes{flex-shrink:0;align-items:center;gap:8px;display:flex}.conv-ab-info{border-bottom:1px solid var(--line);background:#f8fafc;padding:12px 16px}.conv-chat{background:#f4f6fb;flex-direction:column;flex:1;gap:4px;padding:16px;display:flex;overflow-y:auto}.conv-bolha-linha{display:flex}.conv-bolha-linha.esq{justify-content:flex-start}.conv-bolha-linha.dir{justify-content:flex-end}.conv-bolha{border-radius:12px;max-width:78%;padding:8px 11px;font-size:13.5px;line-height:1.45;box-shadow:0 1px 1px #0208170f}.conv-bolha-txt{white-space:pre-wrap;word-break:break-word}.conv-bolha.esq{color:#0f172a;background:#fff;border-top-left-radius:3px}.conv-bolha.dir{color:#0f172a;background:#dbf3e0;border-top-right-radius:3px}.conv-bolha-quem{color:#16a34a;font-weight:700}.conv-bolha-h{text-align:right;color:#94a3b8;margin-top:2px;font-size:10px;display:block}.conv-bolha-img{border-radius:8px;max-width:200px;margin-bottom:4px;display:block}.anexo-img{cursor:zoom-in;border-radius:9px;max-width:260px;max-height:320px;margin-bottom:4px;display:block}.anexo-audio{width:260px;max-width:100%;margin-bottom:4px;display:block}.anexo-video{background:#000;border-radius:9px;max-width:300px;margin-bottom:4px;display:block}.anexo-doc{color:inherit;background:#0f172a0d;border-radius:9px;align-items:center;gap:9px;max-width:280px;margin-bottom:4px;padding:8px 11px;text-decoration:none;display:flex}.anexo-doc:hover{background:#0f172a17}.anexo-doc-ico{flex-shrink:0;font-size:20px}.anexo-doc-info{flex-direction:column;min-width:0;display:flex}.anexo-doc-info b{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.anexo-doc-info small{color:#64748b;font-size:11.5px}.anexo-carregando,.anexo-erro{color:#64748b;padding:6px 0;font-size:12.5px}.anexo-erro{color:#b91c1c}.conv-nota{color:#422006;background:#fffbeb;border:1px solid #fcd9a4;border-left:3px solid #d97706;border-radius:10px;align-self:center;width:94%;margin:6px auto;padding:8px 12px;font-size:13.5px;line-height:1.45}.conv-nota-tit{text-transform:uppercase;letter-spacing:.03em;color:#b45309;justify-content:space-between;align-items:center;gap:8px;margin-bottom:3px;font-size:10.5px;font-weight:700;display:flex}.conv-nota .conv-bolha-h{color:#a1741f}.conv-nota-x{color:#b45309;cursor:pointer;opacity:.55;background:0 0;border:0;border-radius:5px;flex-shrink:0;padding:2px 4px;font-size:13px;line-height:1}.conv-nota:hover .conv-nota-x{opacity:1}.conv-nota-x:hover{background:#b453091f}.conv-print-aviso{color:#7c4a03;background:#fffbeb;border:1px solid #fcd9a4;border-radius:9px;margin:14px 22px 4px;padding:9px 12px;font-size:12.5px}.conv-sys{color:#64748b;text-align:center;background:#e9edf3;border-radius:10px;align-self:center;max-width:90%;margin:6px auto;padding:3px 12px;font-size:11.5px}.conv-ab-corpo{flex:1;min-height:0;display:flex;overflow:hidden}.conv-chat{min-width:0}.conv-painel{border-left:1px solid var(--line);background:#fff;flex-shrink:0;width:290px;padding:14px;overflow-y:auto}.conv-painel-acoes{border-bottom:1px solid var(--line);flex-direction:column;gap:2px;margin-bottom:12px;padding-bottom:10px;display:flex}.conv-painel-acoes .conv-op{padding:7px 10px;font-size:13px}.conv-sec{margin-bottom:14px}.conv-sec-tit{text-transform:uppercase;letter-spacing:.04em;color:#94a3b8;margin-bottom:6px;font-size:11px;font-weight:700}.conv-linha{border-bottom:1px solid #f1f5f9;justify-content:space-between;gap:10px;padding:4px 0;font-size:13px;display:flex}.conv-linha .conv-rot{flex-shrink:0}.conv-linha b{text-align:right;word-break:break-word}.conv-pop-menu{width:200px;padding:6px;left:auto;right:0}.conv-bloq-tag{color:#b91c1c;vertical-align:middle;background:#fee2e2;border-radius:6px;margin-left:8px;padding:1px 7px;font-size:10.5px;font-weight:700;display:inline-block}@media (width<=1100px){.conv-painel{width:240px}}.conv-print-area{color:#1f2937;font-size:13px}.conv-print-cab{border-bottom:2px solid #e5e7eb;margin-bottom:10px;padding-bottom:8px}.conv-print-msgs{flex-direction:column;gap:6px;display:flex}.conv-print-linha{font-size:13px;line-height:1.45}.conv-print-h{color:#94a3b8;margin-right:6px;font-size:11px}@media print{html,body{background:#fff!important;height:auto!important;margin:0!important;padding:0!important;overflow:visible!important}body :not(:has(.conv-print-area,.det-conversa)):not(.conv-print-area,.det-conversa):not(.conv-print-area *,.det-conversa *){display:none!important}body :has(.conv-print-area,.det-conversa){width:auto!important;height:auto!important;min-height:0!important;max-height:none!important;box-shadow:none!important;-webkit-backdrop-filter:none!important;backdrop-filter:none!important;background:0 0!important;border:0!important;border-radius:0!important;margin:0!important;padding:0!important;display:block!important;position:static!important;overflow:visible!important}.conv-print-area,.det-conversa{width:100%!important;padding:8px!important;position:static!important}.det-conversa .chat-compositor{display:none!important}.conv-print-linha{break-inside:avoid;page-break-inside:avoid}}.modal{width:100%;max-width:480px;box-shadow:var(--shadow-lg);background:#fff;border-radius:16px;max-height:92vh;overflow-y:auto}.modal.wide{max-width:640px}.modal-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:18px 22px;display:flex}.modal-head h3{margin:0;font-size:17px}.modal-head .x{color:var(--muted);background:0 0;border:none;font-size:22px;line-height:1}.modal-body{padding:20px 22px}.modal-foot{border-top:1px solid var(--line);justify-content:flex-end;gap:10px;padding:15px 22px;display:flex}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:18px;display:grid}.kpi{flex-direction:column;gap:6px;padding:16px 18px;display:flex}.kpi .rotulo{color:var(--muted);text-transform:uppercase;letter-spacing:.3px;align-items:center;gap:7px;font-size:12.5px;font-weight:600;display:flex}.kpi .valor{letter-spacing:-.5px;font-size:26px;font-weight:800}.kpi .pe{color:var(--muted);font-size:12px}.kpi.destaque{background:linear-gradient(135deg, var(--brand), #06b6d4);color:#fff;border:none}.kpi.destaque .rotulo,.kpi.destaque .pe{color:#ffffffd9}.painel-2col{grid-template-columns:1.2fr 1fr;gap:16px;display:grid}.bloco{padding:18px}.bloco h3{margin:0 0 14px;font-size:15px}.funil-linha{align-items:center;gap:10px;margin-bottom:10px;display:flex}.funil-linha .nome{width:108px;color:var(--ink-2);flex-shrink:0;font-size:13px;font-weight:600}.funil-barra{background:#f1f5f9;border-radius:7px;flex:1;height:26px;position:relative;overflow:hidden}.funil-barra .preench{border-radius:7px;min-width:3px;height:100%;transition:width .4s}.funil-linha .n{text-align:right;width:26px;font-size:13px;font-weight:700}@media (width<=900px){.painel-2col{grid-template-columns:1fr}}.form-pick{grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:12px;display:grid}.form-pick-item{border:1px solid 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